Protecting their end-users from malware is a good thing and TalkTalk seems to be leading the way in this respect. However, TalkTalk seems to be confined by the technology supplied by Huawei. By using Deep Packet Inspection, TalkTalk is limited by what they can examine and they must collect information in order to see what threats the sessions contain. Had Talk Talk known about Wedge Networks’ technology, they would see that a better way to implement a system like this would be to use Deep Content Inspection where the company can see the full threat picture without the need for collecting any customer information, even if the information is totally anonymous. The contentious privacy issues would not even come into play.
